FAQs

Are your fragrances authentic?

Yes — all of our fragrances are 100% authentic. We are official distributors for brands like Lattafa, Khadlaj, Ard Al Zaafaran, and El Nabeel, and every product is sourced directly from trusted suppliers.

How fast is your shipping?

We process and ship orders quickly from our U.S.-based warehouse, with most orders dispatched within 2-3 business days to ensure fast and reliable delivery.

Do you offer returns or exchanges?

Due to the nature of fragrance products, we typically do not accept returns once items are opened or used. However, if there is an issue with your order, our support team will make it right.

What makes Secret Oud different?

We combine authentic Middle Eastern fragrances with fast U.S. fulfillment, competitive pricing, and a trusted reputation across platforms like TikTok Shop and Amazon.